Sales and Marketing Coordinator

Sales and Marketing Coordinator The Sales and Marketing Coordinator is a highly organized and detail-driven individual that supports our growing revenue and marketing initiatives. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys balancing administrative precision with marketing creativity. Responsibilities: Lead & Sales Administration Monitor inbound leads (email, phone, CVENT, VisitLex) Enter and manage leads in Tripleseat CRM Assign leads to appropriate Sales Managers Track contract status and confirm receipt of deposits Maintain organized contract and booking records Group Block & Financial Support Audit group reservations for accuracy Monitor group pickup and identify attrition risks Process rooming lists Communicate group arrivals with Front Office Coordinate block extensions or reductions Track outstanding deposits and balances Assist with invoice generation and billing coordination Marketing & Sponsorship Coordination Evaluate incoming marketing, sponsorship, influencer, and partnership requests Assess alignment, revenue potential, and trade value Present qualified opportunities to Director of Sales Maintain marketing inquiry and sponsorship trackers Track trade usage (rooms & F&B) against budget Compile post-event recaps and exposure summaries Maintain annual sponsorship calendar Email & Digital Marketing Build and deploy email marketing campaigns Maintain and organize email database Monitor open rates, click-through rates, and booking conversions Maintain digital asset library (photos, one-sheets, promotional materials) Audit website promotions and descriptions Website Maintenance Maintain website content including room descriptions, packages, seasonal promotions, and outlet informations Update photography as needed Coordinate with third-party web vendor for larger updates Test booking links and promotional codes Conduct quarterly website audits Qualifications: 1-3 years of experience in hospitality, sales, marketing, or administrative support Strong organizational and time management skills Experience with CRM systems (Tipleseat preferred) Proficiency in Microsoft Office (Excel, Word, Outlook) Comprehending the group sales process Experience with email marketing platforms preferred Analytically approaches problem solving Able to analyze financial statements and market data Desires to participate as part of a team Demonstrates self-confidence, energy and enthusiasm Presents ideas and information in a concise, well-organized way Effective listening skills Manages group or interpersonal conflict situation effectively Manages time well, correctly prioritizing tasks Strong communication skills Detail-oriented with strong follow-through Must pass a background check