Marketing Assistant/Receptionist

Marketing Assistant & Receptionist Position Summary Isbell Rentals is seeking a highly organized and creative individual to serve in a dual role as Marketing Assistant and Receptionist. This position combines front office responsibilities with hands-on marketing support, making it ideal for someone who enjoys interacting with people while also creating engaging content. As the first point of contact for clients, tenants, vendors, and visitors, the receptionist portion of this role sets the tone for the entire company. In addition, the marketing component supports our team through video content creation, social media assistance, and the use of modern tools such as AI to help produce creative and engaging marketing materials. The ideal candidate is professional, friendly, tech-savvy, and comfortable working in a fast-paced environment where multitasking and creativity are equally important. Key Responsibilities Front Office / Reception Duties Greet all visitors warmly and professionally, ensuring a positive first impression of Isbell Rentals Answer and direct incoming phone calls efficiently and accurately Manage multiple lines of communication including phone, email, and in-person inquiries Assist tenants, homeowners, and vendors by providing accurate information or routing requests to the appropriate department Enter and update information in company systems such as AppFolio Assist with work order intake and help identify routine vs. urgent requests Maintain a clean, organized, and welcoming front office environment Handle incoming and outgoing mail, deliveries, and office correspondence Provide general administrative support to team members as needed Maintain professionalism and confidentiality at all times Marketing Assistant Duties Assist with creating short-form video content for social media platforms Help develop creative marketing ideas for listings, community engagement, and brand awareness Use AI tools and marketing software to help create graphics, captions, and marketing materials Assist with posting and scheduling content on company social media channels Support listing marketing including photos, videos, and property highlights Help capture behind-the-scenes content from the office and community events Collaborate with the marketing team on campaigns and creative ideas Required Skills & Qualifications Strong multitasking and time-management skills Excellent verbal and written communication skills Friendly, professional demeanor with strong customer service instincts Comfortable appearing in or assisting with video content creation Creative mindset with interest in social media marketing Basic understanding or familiarity with AI tools used in marketing Ability to stay organized and calm in a fast-paced environment High attention to detail and strong follow-through Comfortable using computers, phones, and office software Preferred Qualifications Previous receptionist, customer service, or administrative experience Experience with social media platforms such as Instagram, Facebook, TikTok, or YouTube Basic video editing skills or willingness to learn Experience in property management, real estate, or a professional office environment Familiarity with AppFolio or similar property management software is a plus