Senior Director of Marketing Operations

Career Opportunities with Milan Laser Hair RemovalLocation: Omaha, NE ( On-Site) - Relocation required for candidates not currently based in the Omaha area. Compensation Range: $150,000–$225,000 annually, with actual compensation based on geographic market, experience, qualifications, and other job-related factors.About Milan Laser Hair RemovalAt Milan Laser Hair Removal, we're not just transforming skin—we're transforming confidence. As the nation's largest laser hair removal provider, we're built on a culture of excellence, innovation, and delivering a world-class experience for both our clients and our team.We're looking for a Senior Director of Marketing Operations who thrives in a fast-paced environment, brings clarity to complexity, and knows how to turn strategy into execution. This is a high-impact leadership role for someone who enjoys building scalable systems, leading cross-functional initiatives, and helping teams work smarter together. If you're energized by bringing structure to ambitious goals, aligning stakeholders, and driving results across a growing organization, we'd love to meet you.About the RoleThe Senior Director of Marketing Operations is responsible for building and leading the operational foundation of Milan's Marketing organization. Partnering closely with the Chief Marketing Officer and senior leadership team, you'll create the operating rhythms, planning processes, and cross-functional alignment that move marketing strategy into execution with clarity and accountability.At the center of this role is orchestrating a complex, full-channel marketing ecosystem producing 200+ assets each month . You’ll build the integrated roadmap, master calendar, and work-back plans that connect campaigns, launches, creative work, and major initiatives—sequencing dependencies and keeping execution on track as priorities shift.What You’ll DoProgram & Launch OrchestrationLead planning across campaigns, product and experience launches, brand and creative work, and major cross-functional initiativesBuild and manage a single integrated roadmap, master calendar, and detailed work-back plans across a full-channel ecosystem producing 200+ assets per monthSequence priorities, milestones, dependencies, and approvals to keep teams aligned and launches on trackMarketing Operations & Strategic PlanningBuild the operating model, planning rhythms, prioritization frameworks, and governance that connect strategy to executionContinuously improve how Marketing plans, communicates, and executes workExecutive Partnership & Cross-Functional LeadershipPartner closely with the CMO to translate strategic priorities into coordinated executionAlign stakeholders, clarify decisions, and drive accountability across complex initiativesLead marketing leadership planning, meetings, off-sites, and follow-throughTeam Leadership & Operational ExcellenceBuild, lead, and develop the Marketing Operations teamPartner with Finance and FP&A on budgets, forecasting, and investment governancePerformance & Executive ReadinessPartner with Analytics and marketing leaders to evaluate performance and identify opportunities Develop executive presentations, growth updates, and strategic recommendationsWhat We’re Looking For12+ years of experience in marketing operations, integrated marketing, program management, business operations, or related leadership rolesSomeone who resides in, or is able to immediately relocate, to Omaha, NEMulti-unit B2C experience highly preferredProven experience managing complex, high-volume marketing portfolios across multiple channels and concurrent work streamsDemonstrated success building integrated roadmaps, work-back plans, launch processes, and scalable operating systemsStrong…