Sales Associate - Full-Time/Part-Time/Temp - Oc Marketing
Oc Marketing · New Haven, Connecticut ·
Posted Aug 23
Full-Time
About this role
We are a small but rapidly growing local sales firm with big goals and even bigger partnerships — including AT&T, one of the top names in the telecommunications industry. As we expand our regional footprint, we’re looking for a motivated Wireless Sales Associate to join our team immediately.
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The Wireless Sales Associate will be responsible for engaging directly with prospective customers in a residential setting. This is a sales-forward role focused on delivering personalized product presentations, answering questions, and enrolling customers into wireless plans on behalf of our client. What You'll Be Doing As A Wireless Sales Associate :
Serve as a direct brand ambassador by proactively engaging with prospective residential customers in targeted community environments
Conduct personalized consultations to understand individual customer needs and effectively present wireless solutions with clarity and empathy
Educate customers on product benefits, highlighting practical value and tailored solutions that align with their lifestyle and budget
Facilitate account-related sales activities, including new enrollments, activations, upgrades, and plan adjustments, ensuring accuracy and ease for the customer
Address customer inquiries with professionalism and urgency, delivering accurate information and resolving basic service questions through direct interaction
Maintain thorough and confidential documentation of all direct customer engagements and sales activity within designated CRM tools to support service excellence
Stay current on product portfolio, promotions, and service updates while consistently aiming to exceed sales targets and uncover cross-selling opportunities
Actively participate in ongoing training sessions xklufbp and team meetings, applying learned strategies to enhance sales techniques and product expertise
What We're Looking For in a Wireless Sales Associate
Experience in direct sales, retail, customer service, or any client-facing role with a focus on persuasive communication and rapport-building is a plus
Exceptional verbal communication skills and the ability to engage directly with diverse customers in a clear, compelling, and empathetic manner
Demonstrated empathy, active listening, and a problem-solving approach aimed at delivering personalized customer solutions
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