Merchandiser – E-Commerce & Digital Marketing

Space Camp Portland, Oregon Help people discover remarkable things. Space Camp is a highly curated discovery store featuring an ever-changing assortment of products chosen for their design, craftsmanship, usefulness, creativity, and ability to surprise. We believe shopping should feel like exploration, and that great retail is built on curiosity, thoughtful curation, and genuine enthusiasm for the things we share. We're looking for a Merchandiser – E-Commerce & Digital Marketing to help bring that experience to life online. This role is responsible for researching products, building exceptional product pages, managing inventory information, coordinating product launches, maintaining our marketing calendar, supporting email marketing, collaborating on social media content, and continuously improving how customers discover products through our website. If you love learning, enjoy writing, are highly organized, and get excited about beautifully designed or unexpectedly interesting products, we'd love to meet you. Who We're Looking For The ideal candidate is naturally curious. You enjoy learning about unfamiliar products simply because they're interesting. One week you might be researching a beautifully engineered flashlight, the next an independent board game, a Japanese notebook, a design object, or a product you've never encountered before. You don't need to know everything. You should genuinely enjoy becoming knowledgeable about whatever lands on your desk next. You're equally comfortable organizing data, writing product descriptions, planning an email campaign, and analyzing product performance. Most importantly, you understand that every thoughtfully designed product deserves to be presented with accuracy, care, and enthusiasm. About the Role As our Merchandiser – E-Commerce & Digital Marketing, you'll manage the digital life of our products—from the moment they arrive until they're discovered by customers. You'll work closely with purchasing, inventory, marketing, and store operations to ensure products are accurately represented, thoughtfully merchandised, and successfully launched across all of our digital channels. Responsibilities Product Merchandising Create and maintain product listings, including titles, descriptions, pricing, specifications, photography, and metadata. Organize products into collections that improve discovery and customer experience. Coordinate new product launches from arrival through publication. Ensure all product information is accurate, complete, and consistent. Product Research & Communication Research products, designers, manufacturers, artists, and makers. Learn enough about each product to communicate its purpose, design, and unique qualities accurately. Write engaging product descriptions and website copy. Maintain a consistent editorial voice across product pages, email marketing, and digital communications. Collaborate with buyers to understand why products were selected and communicate those insights to customers. Inventory & Product Performance Monitor inventory levels and sales performance. Recommend replenishment quantities. Identify slow-moving products and merchandising opportunities. Analyze inventory turnover and category performance. Work closely with purchasing to maintain healthy inventory levels. Digital Marketing Maintain the company's merchandising and marketing calendar. Plan, write, and schedule customer email campaigns. Coordinate product launches and seasonal promotions. Assist in developing automated customer email journeys. Measure campaign performance and recommend improvements. Social Media Collaboration Collaborate with the marketing team to support social media content. Provide product research, launch information, and merchandising priorities. Help identify products that deserve additional visibility. Review content for product accuracy and consistency. Website Optimization Improve navigation, collections, search, and product discoverability. Maintain featured collections and homepage merchandising. Recommend improvements that increase conversion and average order value. Reporting & Analysis Monitor: Category performance Gross margin Inventory turnover Website conversion Average order value Email engagement Product launch performance Use data to continuously improve merchandising decisions. Qualifications We're more interested in curiosity and capability than checking every box. If this role sounds exciting and you meet most of the qualifications below, we'd encourage you to apply. Preferred Experience 2–5 years of experience in merchandising, e-commerce, digital marketing, inventory management, or a related role. Experience working with consumer products. Experience with Shopify or similar e-commerce platforms. Technical Skills Shopify or similar e-commerce platform Excel or Google Sheets Inventory management software Email marketing platforms such as Klaviyo or Mailchimp Basic SEO knowledge Google Analytics (or similar analytics tools) Comfort using AI tools to improve research, writing, and productivity while maintaining accuracy and originality We're Especially Excited About People Who... Love learning. Are exceptionally organized. Write clearly and thoughtfully. Notice details others miss. Appreciate good design and craftsmanship. Can balance creativity with analytical thinking. Enjoy collaborating across multiple teams. Take ownership of their work. Follow through. Benefits Competitive compensation based on experience Health, dental, and vision insurance for eligible full-time employees Health Savings Account with company contribution Paid sick time Employee discount Opportunities for continued learning and product education A workplace filled with remarkably interesting products and equally curious people A Final Thought The products change every week. The software will change. Marketing tools will evolve. The one thing that doesn't change is curiosity. If you're the kind of person who enjoys learning, communicating, organizing, and helping people discover remarkable things, we'd love to hear from you. Pay: $66,000.00 - $78,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Paid time off Vision insurance Work Location: In person