Marketing Coordinator

Columbia Forest Products is seeking a highly organized and detail-oriented Marketing Coordinator to support the Customer Rewards Program administration and facilitate marketing communications and day-to-day campaign coordination. This role is ideal for someone interested in building a career in marketing, communications, or sales support. Especially someone who enjoys organization, writing, and supporting customer-facing projects. It will expose the individual to many sides of Columbia, its products, markets, and other influential CFP team members. Key Responsibilities Rewards Program Coordination (40% of time) * Manage day-to-day coordination of the Customer Rewards Program, including enrollments, updates, documentation filing, and participant communication. * Use LINKS program management system to track customer participation, activity, and account updates. * Coordinate Rewards payment processing, including verifying amounts, and documenting approvals in cooperation with CFP’s finance team. * Maintain digital and physical records forRewards participants, including enrollment forms, payment run documents, and supporting materials. * Assist field sales representatives in uploading PFP reimbursement requests to the shared site and manage approvals based on the reward program guidelines. * Seek out and assist in making improvements to Rewards documentation, filing systems, and communication processes. Marketing Support (45% of time) * Assist with social media content planning, scheduling, and posting. * Help gather assets, organize photos, and create copy for digital marketing campaigns. * Assist with internal communications such as newsletters, employee updates, or company announcements. * Help organize and maintain marketing files, photo libraries, brand assets, and campaign materials. * Support sample request communication, customer follow ups, or sales related requests as needed. *Graphic Design / Content Assistance* Depending on skill set, this role may also assist with: * Simple graphic design updates using approved brand templates. * Social media graphics, email or flyer development, and presentation visuals. * Basic photo organization, resizing, and editing. * Building reusable graphic templates for routine marketing needs. * Assist in video production and product photo sheets. Cross Department Support (15% of time) * Work closely with Marketing, Sales, Customer Service, and Production teams to gather accurate information for marketing campaigns. * Support project coordination between marketing and other departments. * Assist with organizing internal product knowledge from other departments into useful sales and marketing materials. Required Qualifications * Strong organizational skills and attention to detail * Ability to manage digital files, spreadsheets, and forms. * Strong written communication skills. * Comfortable working in Microsoft Office and SharePoint. * Ability to manage multiple tasks and follow processes. * Ability to handle customer information, payment documentation, and internal records with accuracy and confidentiality. * Basic social media literacy or better. * Willingness to learn about hardwood plywood, decorative panels, and Columbia Forest Products product lines. * Less than 10% travel * Associate's degree or equivalent work experience. Preferred Qualifications * Interest in marketing, communications, design, or customer support. in marketing, communications, design, or customer programs. * Experience with basic graphic design, branded templates, or content creation tools. * Previous marketing, administrative, customer service, or program coordination experience.