Customer Success Manager, Ads

VirtualVocations · HONOLULU, Hawaii · Posted May 16
Full-Time
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About this role

Customer Success Manager, Ads, is a full-time remote position responsible for managing advertiser relationships, guiding onboarding and campaign launches, and analyzing performance to drive growth on the advertising platform. Key Responsibilities Manage relationships with a portfolio of advertising partners as their primary contact Guide advertisers through onboarding and campaign launches to ensure product adoption Analyze campaign performance and provide actionable recommendations for improvement Required Qualifications 5-10+ years of experience in digital advertising, account management, or a related client-facing role Experience managing advertiser or agency relationships in a platform or adtech environment Proficient in interpreting performance data and translating insights into strategic recommendations Experience with data querying tools such as SQL or advanced Excel/Google Sheets Fluent in both Spanish and English, with clear communication skills for diverse stakeholders

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