Communications Assistant

Zolidco · Cincinnati, Ohio · Posted 6 days ago
Full-Time
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About this role

About Us -------- Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset. Job Summary ----------- We are seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and developing valuable professional and customer service skills in a team-oriented environment. Responsibilities ---------------- * Communicate product and service information clearly and professionally. * Help identify customer needs and provide helpful information. * Support promotional campaigns and customer engagement activities. * Participate in community outreach and promotional events. * Assist with customer follow-ups and relationship development. * Support lead generation and customer acquisition activities. * Help prepare and organize communication and promotional materials. * Maintain accurate records of customer interactions and outreach activities. * Share customer feedback and questions with appropriate team members. * Represent the company professionally during customer interactions. * Collaborate with team members to support daily business goals. * Participate in ongoing training and professional development. Qualifications -------------- * High school diploma or equivalent required. * Excellent verbal and interpersonal communication skills. * Professional, friendly, and approachable demeanor. * Positive attitude and eagerness to learn. * Strong relationship-building abilities. * Good organizational and time management skills. * Comfortable interacting with customers and the public. * Reliable, adaptable, and self-motivated. * Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required. Benefits -------- * Paid training * Career advancement opportunities * Professional development programs * Supportive team environment * Hands-on communications and customer engagement experience * Performance-based growth opportunities * Ongoing mentorship and coaching

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