This role involves leading end-to-end social media campaigns and platform strategy for Spotify's brand channels. The position requires a strategic professional to manage creative execution, corporate communications, and cross-functional partnerships to maintain a consistent brand voice.
This is a pivotal moment for Spotify Advertising. For this role, it can be within the North America region in which we have a work location. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. So bring us your personal experience, your perspectives, and your background. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.
Spotify Advertising is looking for a versatile Designer, Brand and Marketing (Spotify Advertising) to help bring our brand and marketing programs to life. If you’re passionate about design craft, thrive in fast-moving environments, and are excited to help shape the future of audio advertising, we’d love to meet you. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Everything we do is driven by our love for music and podcasting.
This role works in close coordination with our offshore support teams and reports to the Head of Global Advertising Solutions (Programmatic & Direct). Lead and manage a regional team of troubleshooting and QA professionals focused on programmatic and direct advertising campaignsPartner with Product and Sales Training teams to support new product launches, identify skill gaps, and build scalable training programs and operational documentation.Work cross-functionally with Sales, Product, and Engineering teams to optimize digital advertising campaign delivery and resolve technical issuesPartner with buyers and DSP partners to troubleshoot and resolve campaign delivery challengesLead collaboration with global support teams to deliver high-quality campaign operations and consistent customer outcomesOwn the regional ticket-based support workflow, maintaining quality and SLA standards across the teamDrive structured QA processes and develop best practices for programmatic and direct ad campaign troubleshootingServe as a regional escalation point for complex technical issues impacting ad delivery and campaign performanceIdentify recurring campaign and platform issues and partner with Product, Engineering, and Ad Product Quality teams to drive long-term solutions. ; experience partnering with globally distributed support teams is a plusYou have experience in Ad Operations at a Publisher, SSP, and/or DSP — DSP experience is a strong plusYou have experience building strong cross-functional relationships across go-to-market teams such as Sales and Customer SuccessYou have strong technical knowledge of the digital ads ecosystem, including ad serving, programmatic buying, campaign delivery, and measurementYou have experience working on a ticket-based support or operations systemYou have customer service or client-facing experience, with a track record of managing stakeholder expectations under pressureYou are highly adaptable to new systems, platforms, and technologiesYou have strong knowledge of the broader digital advertising industry landscape, including DSPs, SSPs, DMPs, and ad verification tools Where You’ll Be This role is based in New YorkWe offer you the flexibility to work where you work best!
This role involves managing consumer-facing communications and trend storytelling to elevate Spotify's product narrative within global culture. The manager will build media relationships and collaborate with social and editorial teams to translate listening insights into compelling earned media stories.
The Policy & Corporate Communications Manager will lead issues management and brand trust initiatives for Spotify on a global scale. This role involves crafting strategic narratives, managing media relations, and collaborating across cross-functional teams to protect the company's reputation.