OpenAI

36 open positions

Open Positions (36)

Growth Marketing, Creative and Ad Operations

san-francisco, California | 6 days ago

About The Team In this role, you will build and run the creative and advertising operations system that powers OpenAI’s paid marketing programs. In This Role, You Will 7+ years of experience in creative operations, growth or performance marketing, integrated marketing, or a related role supporting paid marketing programs.Exceptional attention to detail and operational rigor, with a track record of owning high precision work in either creative or campaign operations.Experience building or improving creative production workflows, project trackers, asset libraries, approval processes, and other systems that help teams execute consistently.Hands-on familiarity with major paid advertising platforms such as Meta, Google, TikTok, YouTube, Reddit, or LinkedIn, including campaign trafficking, asset requirements, and launch QA.Working knowledge of marketing tracking and measurement, including UTMs, pixels, conversion events, platform reporting, and basic campaign or creative performance analysis.Strong project management and organizational skills, with the ability to manage multiple deadlines, keep stakeholders aligned, surface risks early, and follow through on details.Clear written and verbal communication, strong cross-functional collaboration skills, and the ability to turn growth priorities into actionable briefs, testing plans, and next steps.Comfort working in a fast-moving environment and a proactive, resourceful approach to solving problems; experience with billing, invoicing, vendor management, or workflow automation is a plus. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.

Full-Time

Head of Scaled, Ads Solutions

san-francisco, California | Aug 21

You will set the scaled sales strategy across direct, reseller, and business-process-outsourcing (BPO) channels; identify priority markets; and translate that strategy into sequenced, measurable in-market execution. This is a highly strategic and operational leadership role responsible for scaled sales revenue growth and channel performance. You are equally comfortable building a business case, running an RFP, coaching internal and partner teams, reviewing funnel economics, and changing course quickly when market evidence challenges the plan. In this role you will: Set OpenAI’s scaled ads sales strategy across direct, reseller and BPO, channels, including segmentation, geographic coverage, and channel selection.

Full-Time

Client Partner - Media & Entertainment, Ads Solutions

san-francisco, California | Aug 21

In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform-while maintaining strong standards for user trust and platform integrity. As a Client Partner, Media & Entertainment, you will be responsible for driving new and expanded advertising revenue across some of the world's leading media, streaming, entertainment, gaming, and content companies. This role is focused on driving new business and growing strategic partnerships with Media & Entertainment advertisers. You will own the full sales cycle-from prospecting through deal closure-developing long-term commercial relationships that help advertisers achieve their business objectives while ensuring a high-quality and trustworthy experience on our platform. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.

Full-Time

Advertising Product Marketing Lead AI Ad Strategy

los-angeles, California | Jul 20

A leading AI research company in California is seeking a Product Marketing Lead focused on Advertising. The role involves shaping and scaling advertising products, driving market strategies, and coordinating cross-functional efforts to enhance product adoption. Ideal candidates have strong problem-solving skills, experience in marketing advertising products, and excel in fast-paced environments. The company values collaboration and data-driven insights in their innovative approach to AI products.#J-18808-Ljbffr Skills: Advertising, Artificial Intelligence (AI), Cross-Functional, Marketing, Marketing Strategy, Problem Solving Skills, Product Marketing

Full-Time

Growth Lead, SMB Ads

san-francisco, California | Jul 9

In This Role, You Will Develop and execute acquisition and activation strategies that help SMB advertisers discover, sign up for, and begin spending on OpenAI's advertising platform.Diagnose the advertiser funnel across awareness, landing pages, sign-up, onboarding, campaign creation, first spend, and early repeat spend.Own the SMB acquisition strategy across paid, organic search (SEO & GEO), social, partnerships, referrals, product-led growth, and emerging channels, continuously optimizing channel mix, CAC, activation, and first-spPartner with Product and Engineering to improve sign-up flows, onboarding, campaign setup, billing, measurement, and first-spend experiences.Translate SMB customer insight into positioning, messaging, funnel improvements, advertiser education, and product feedback.Use AI tools to accelerate experimentation, analysis, prototyping, campaign development, creative variation, and internal growth workflows.Build operating rhythms for experiment planning, performance readouts, funnel diagnostics, and cross-functional growth decisions.Work with contractors, agencies, or growth operators as needed to increase execution velocity.Help define how the acquisition and activation function should scale over time. Have significant experience in growth marketing, product growth, performance marketing, demand generation, or SMB go-to-market roles with measurable ownership of acquisition, activation, or revenue outcomes.Have improved self-serve, product-led, SMB, merchant, advertiser, or high-volume customer funnels & can move from strategy to execution quicklyAre highly analytical and comfortable using funnel analysis, cohort analysis, experimentation, and business metrics to make decisions.Have strong product instincts and can partner closely with Product, Engineering, and Data Science to improve conversion and customer experience.Are AI-native in how you work, using tools to move faster, generate leverage, prototype ideas, analyze data, and improve marketing workflows.Can simplify complex advertising products into clear, compelling narratives for small business owners, operators, and marketers.Have experience growing advertisers, merchants, creators, or SMB customers through scaled self-serve platforms such as Google Ads, Meta Ads, TikTok for Business, Amazon Ads, Reddit,, Shopify, Square, Intuit, HubSpot, or similar.Have experience with advertiser acquisition, campaign launch, measurement, CAC, payback, LTV, retention, or spend expansion.Thrive in ambiguous, fast-moving environments where you are building new growth systems from the ground up. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.

Full-Time

Order Management & Billing, Ads

san-francisco, California | Jul 9

About The Role In This Role, You Will Own operational readiness for new Ads monetization launches, including testing, billing validation, reconciliation, go-live execution, and post-launch hypercare.Design and scale operational processes supporting Ads billing, campaign monetization, credits, coupons, pricing changes, adjustments, and invoice generation.Partner closely with Ads Product, Engineering, Revenue Systems, GTM, Deal Desk, Finance, and Legal to operationalize new monetization capabilities while ensuring downstream billing and revenue processes remain accurate.Build scalable operational workflows supporting high-volume Ads transactions while maintaining strong financial controls and operational excellence.Scale execution through BPO and global operations teams by developing SOPs, playbooks, training programs, quality frameworks, and governance models.Drive automation and AI-enabled workflows that reduce manual work, improve operational efficiency, detect billing anomalies, and proactively identify revenue-impacting issues.Establish operational controls, approval frameworks, audit trails, and segregation of duties supporting SOX compliance and financial reporting requirements.Ensure billing completeness and financial accuracy during month-end close through reconciliations across campaign delivery, pricing, usage, invoicing, credits, and revenue systems.Partner with Analytics and Engineering to build KPIs and operational dashboards measuring billing accuracy, invoice quality, automation rates, operational throughput, customer escalations, and launch readiness.Identify process improvement opportunities across the Ads Order-to-Cash lifecycle and help define the long-term operating model supporting global scale.Develop operational documentation, runbooks, enablement materials, and governance processes that enable consistent execution as the Ads business continues to grow. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information.

Full-Time

Global Vendor Manager, Ads

san-francisco, California | Jun 4

We are hiring a Global Vendor Manager to build and scale the vendor operating model that powers our Ads business globally. This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, RevOps, Finance, Enablement, Product, Program Management, and external vendor leadership. Building and scaling the global vendor program for Ads, including operating models, governance structures, and performance management frameworksDriving attainment across revenue, pipeline, advertiser acquisition, productivity, and quality metricsLeading business reviews and executive governance forums with vendor partners and internal stakeholdersDeveloping scorecards, forecasting processes, and inspection mechanisms that surface risks and drive accountabilityImproving sales quality through playbooks, QA frameworks, performance analysis, and operational best practicesPartnering with RevOps, Enablement, Product, and Program teams to ensure readiness for new products, motions, and market expansionsBuilding capacity and workforce plans aligned to business growth and demand forecastsLeveraging AI, automation, and scalable operating systems to improve execution, visibility, forecasting accuracy, and seller productivity 8+ years of experience leading outsourced sales, vendor operations, or commercial operations organizationsMust have previous experience working in Ads in addition to high-growth environments like SaaS, software, marketplaces, or scaled revenue organizationsA track record of building operating models, governance mechanisms, and performance management systems from the ground upStrong understanding of sales funnel metrics, forecasting, pipeline management, and operational excellenceThe ability to influence senior internal and external stakeholders through data-driven decision making, sound judgment, and executive communicationExperience identifying systemic operational challenges and driving cross-functional solutions that improve business performanceStrong analytical and operational rigor, with experience managing complex global programs across multiple teams or regionsA passion for leveraging AI, automation, and scalable systems to improve productivity, performance, and business outcomes At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.

Full-Time

Product Designer, Consumer Ads Experience

san-francisco, California | Jun 3

The listing signals a platform-scale product with millions of users and an emerging ads surface being defined from first principles, which is a rare design problem in modern SaaS where revenue systems must coexist with everyday workflows. The ChatGPT team works across research, engineering, product, policy, and design to bring OpenAI’s technology to the world. The Consumer Ads team shapes how advertising lives within the ChatGPT experience for millions of users. Choice and control: Users have clear controls over personalization and can always choose an ad-free experience. Experience with consumer products, ads and monetization is a strong plus.

Full-Time

Monetization Product Marketing Manager, Advertising

san-francisco, California | May 28

Why This Job is Featured on The SaaS JobsThis Monetization Product Marketing Manager role sits at a key junction in the SaaS ecosystem where platform capabilities, demand-side advertising needs, and measurement expectations collide. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the roleWe’re looking for a Monetization Product Marketer, Advertising to help shape and scale our advertising products and go-to-market strategy. This role is ideal for someone who thrives in ambiguity, enjoys turning complex technical capabilities into clear customer value, and can lead cross-functional work in a fast-moving environment.

Full-Time

Head of Ads Enterprise Marketing

san-francisco, California | May 22

In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. About The Role You will partner closely with Sales, Partnerships, Product, Finance, Legal, Communications, Research, and Data Science to help establish OpenAI as a trusted leader in the future of AI-powered advertising. In This Role, You Will Define the end-to-end enterprise advertiser marketing strategy across awareness, consideration, pipeline creation, adoption, expansion, and long-term growth.Develop OpenAI’s enterprise advertising narratives, positioning, and messaging architecture across AI-powered marketing, creativity, measurement, and consumer engagement.Build compelling brand positioning that establishes OpenAI as a trusted, differentiated platform for enterprise advertisers and agencies.Lead category thought leadership programs and content strategy that position OpenAI as a leading voice on the future of advertising, AI, creativity, and measurement.Create executive storytelling frameworks and high-impact communications for senior client engagements, keynote presentations, media moments, and industry conversations.Develop strategic sales enablement programs, positioning, and materials that help commercial teams articulate differentiated value across industries, customer segments, and buying audiences.Lead the development of flagship customer stories, case studies, and proof points that demonstrate measurable business outcomes and advertiser success.Build integrated demand generation and account-based marketing programs targeting priority accounts and industries through owned media, partner channels, executive engagement, and industry activations.Define industry-specific narratives and go-to-market strategies across key verticals including CPG, Retail, Automotive, Financial Services, Technology, Entertainment, Telecom, and Travel.Own OpenAI’s presence and narrative strategy at major industry events including Cannes Lions, CES, Advertising Week, Possible, and DMEXCO.Partner closely with Product Marketing and Product teams to translate roadmap innovations into market-ready launches, customer education, and enterprise sales motions.Establish measurement frameworks to track brand perception, executive engagement, pipeline contribution, influenced revenue, content performance, and market momentum, while building and leading a high-performing team over time.

Full-Time

Senior SMB Ads Growth Leader

san-francisco, California | May 5

OpenAI is seeking a Head of SMB Ads Marketing to define and scale its marketing strategy for small and medium-sized business advertisers globally. This strategic role involves building the SMB advertiser growth engine, developing in-depth strategies for customer engagement, and improving onboarding experiences. Ideal candidates should possess over 12 years of relevant experience in marketing within tech companies and deeply understand SMB customer behavior. The position offers a hybrid schedule based in San Francisco, CA. #J-18808-Ljbffr

Full-Time

Client Partner, Ads Solutions

new-york, New York | Apr 25

About the role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle - from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You'll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. In this role you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution.Own and achieve a defined revenue target within an assigned territory or vertical.Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth.Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback.Structure and negotiate complex commercial agreements.Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives.Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals.Partner with Account Managers to ensure seamless post-sale transitions and coordinated expansion strategies.Maintain rigorous pipeline management and accurate revenue forecasting.

Full-Time