Lyric Opera of Chicago

The Lyric Opera of Chicago is seeking a Marketing Specialist, Advertising, Promotions & Email to support advertising campaigns and the email marketing program. You will coordinate trafficking, work with media agencies, and craft compelling sales copy for campaigns across the mainstage season and events. Responsibilities include building emails in Prospect2, deploying campaigns, tracking performance, and collaborating with the marketing team to meet ticket sales and subscription goals.

What drives us now is what has always driven us: the belief that this art form, at its best, can move people in ways nothing else can. At the heart of that commitment is The Patrick G. and Shirley W. Ryan Opera Center, which trains the artists who will carry this art form into its future. The position reports to the Director of Sales and Advertising and works collaboratively across the marketing team to support ticket sales and subscription revenue goals.Duties and ResponsibilitiesAdvertising & PromotionsCoordinate advertising campaign trafficking, including asset management, routing materials for approval, and overseeing the proofing process across print, digital, radio, and out‑of‑home placements.Serve as the day‑to‑day liaison to Lyric’s media buying agencies, supporting placement logistics and identifying niche marketing opportunities tied to specific productions.Create and manage all promotional codes for the Marketing Department and other departments as needed.Manage third‑party ticket sales relationships, including writing marketing copy, managing inventory, reconciling sales, and serving as the point of contact between Audience Services, Box Office, and external vendors.Contribute to advertising and direct mail projects, including asset coordination, promotion setup, and proofing.Support the identification and execution of strategic promotional partnerships that drive ticket sales.Support audience retention initiatives including the annual Subscriber Season Preview, ticket fulfillment communications, and other loyalty‑focused projects.Support public‑facing events — both Lyric‑driven and external — through the creation of collateral materials and coordination of participation logistics.Email Marketing (Prospect2)Write compelling sales copy for email campaigns targeting prospective and existing audiences across the mainstage season, special events, and other programming.Build, format, and proof emails in Prospect2, ensuring accuracy of content, links, audience segmentation, and deployment timing.Execute email deployments and maintain the campaign calendar in coordination with the broader marketing team.Track and report on email performance metrics to inform ongoing campaign strategy.These duties may change as Lyric’s leadership identifies the need at any time.Knowledge and SkillsAt least 2 years of experience in marketing, preferably in the performing arts or a related field.Strong copywriting skills with the ability to craft compelling, audience‑specific sales copy.Experience with email marketing platforms; familiarity with Prospect2 a plus.Highly organized with the ability to manage multiple projects and deadlines simultaneously.Detail‑oriented and self‑motivated, with a strong sense of urgency and follow‑through.Collaborative team player who can also work independently.Comfortable in a fast‑paced, multi‑channel environment.Knowledge of Tessitura and Google Data Studio or other analytics tools is a plus.Passion for the performing arts, especially opera.Work ConditionsOccasional evening or weekend availability required for events, deployments, or performances.Primarily office‑based with extended periods of computer work.Salary commensurate with experience. Lyric offers generous vacation and holiday time and a competitive benefits package.CompensationJob Classification: Full‑time, Non‑ExemptSalary Range: $45,000‑$50,000 annuallyApplication Deadline: Monday, July 20, 2026 (5:00 pm CT)BenefitsHealth, dental, and vision coverage403(b) (no company match) and 401(k) with company matchPaid time off (PTO) including sick, vacation, personal days, and holidaysLife/AD&D coverageOpportunities for professional developmentComplimentary ticketsEqual Employment Opportunity StatementLyric Opera of Chicago is committed to fostering a diverse, inclusive, and equitable workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, national origin, sex, gender identity, gender expression, sexual orientation, religion, age, disability, genetic information, pregnancy, parental status, socio‑economic status, veteran status, or any other status protected by applicable federal, state, or local laws.

STATUS: Full-time, Non-Exempt Lyric Opera of Chicago is where the world sings — and where Chicago comes alive. The Marketing Associate, Advertising, Promotions & Email supports the execution of Lyric's advertising and promotional campaigns across the mainstage opera season, special events, and year-round programming. Coordinate advertising campaign trafficking, including asset management, routing materials for approval, and overseeing the proofing process across print, digital, radio, and out-of-home placementsServe as the day-to-day liaison to Lyric's media buying agencies, supporting placement logistics and identifying niche marketing opportunities tied to specific productionsCreate and manage all promotional codes for the Marketing Department and other departments as neededManage third-party ticket sales relationships, including writing marketing copy, managing inventory, reconciling sales, and serving as the point of contact between Audience Services, Box Office and external vendorsContribute to advertising and direct mail projects, including asset coordination, promotion setup, and proofingSupport the identification and execution of strategic promotional partnerships that drive ticket salesSupport audience retention initiatives including the annual Subscriber Season Preview, ticket fulfillment communications, and other loyalty-focused projectsSupport public-facing events — both Lyric-driven and external — through the creation of collateral materials and coordination of participation logistics At least 2 years of experience in marketing, preferably in the performing arts or a related fieldStrong copywriting skills with the ability to craft compelling, audience-specific sales copyExperience with email marketing platforms; familiarity with Prospect2 a plusHighly organized with the ability to manage multiple projects and deadlines simultaneouslyDetail-oriented and self-motivated, with a strong sense of urgency and follow-throughCollaborative team player who can also work independentlyComfortable in a fast-paced, multi-channel environmentKnowledge of Tessitura and Google Data Studio or other analytics tools is a plusPassion for the performing arts, especially opera