Ad Operations Specialist
The Digital Ad Ops Specialist is a critical hire for Firecrown's Revenue Operations team. You will manage trafficking, reporting, yield optimization, and platform relationships while helping build the operational systems that allow our sales teams to sell and deliver with confidence. Serve as the primary administrator for Firecrown's ad serving platform (Google Ad Manager) and related tools including AdOrbitManage programmatic demand relationships including PMPs, programmatic direct deals, and open exchange partnersTroubleshoot ad rendering issues across site environments and coordinate with development and editorial teams on technical resolutionsEvaluate and implement new ad tech vendors, formats, and capabilities as the portfolio growsYield Optimization and Revenue Operations Partner with the client delivery, marketing, and sales teams to provide pre-sale availability checks, spec guidance, and custom execution support for larger client programsWork with editorial and design on sponsored content placements, native ad integrations, and branded content deliverablesSupport the Client Success team on reporting, makegoods, and campaign renewalsServe as the internal expert on ad product capabilities, helping sales position and spec new digital offerings 3 to 5 years of experience in digital advertising operations, preferably within a media publisher environmentHands-on proficiency with Google Ad Manager (GAM) or a comparable enterprise ad serverSolid understanding of programmatic advertising, header bidding, and demand-side platform dynamicsExperience with ad operations workflow tools such as Asana, Jira, AdOrbit, Operative, or similar order management systemsStrong command of campaign reporting, Excel or Google Sheets-based analysis, and data interpretationExcellent attention to detail and ability to manage multiple campaigns and deadlines simultaneouslyClear, confident communicator who can translate technical issues for non-technical stakeholdersPreferred