Social Media Director
You will partner closely with Social Media Division Manager(s) to drive client success, oversee new hire development, manage onboarding of new clients, and support the continued growth and efficiency of the team. Job Responsibilities: Lead, mentor, and develop a team of 10+ social media analysts, including conducting 1:1s, managing performance, and setting clear expectations on deliverables and deadlinesIdentify performance gaps across accounts and analysts, providing strategic direction and corrective action plansInterview and hire new talent into the departmentOwn and enforce QA, performance, and process standards, ensuring all SOPs, documentation, and training materials are accurate and consistently followedManage team bandwidth through monthly capacity planning and resource forecasting to ensure proper account allocation and scalability for new client growthMonitor and manage daily department budget pacing and task execution to ensure alignment with goals and deadlinesSupport Division Manager(s) in training, account analysis, note audits, and monthly client callsCollaborate with internal teams and operations leadership to improve processes and drive operational efficiencyOversee the onboarding of all new accounts, ensuring accurate and timely launchesAssist the Sales Director and Account Managers in new client proposalsLead team trainings, department meetings, and daily stand-upsBuild and manage relationships with platform representatives (Meta, TikTok, etc. Required Qualifications: Experience in LinkedIn, TikTok & Twitter ad management is a plusMeta Blueprint Certified in Media Buying or Media Planning.Google Certifications (Google Analytics and/or Google Ads)SEM/PPC experienceSEO Experience Programmatic and CTV Experience