The Box Office and Marketing Manager oversees ticket sales operations while also supporting the venue's marketing efforts. Responsibilities include creating marketing materials, managing social media content, and executing email marketing campaigns to promote events.
The Social Media Coordinator will manage the digital presence for T-Mobile Center by creating and scheduling content across various social platforms. This role involves community engagement, live event coverage, and tracking performance metrics to support marketing and business objectives.
The essential duties and responsibilities of the position include: to ensure quality standards and client expectations are met and we are compliant with all licensing guidelines (where applicable) Support corporate sales team for all aspects of current customer or new relationships Utilize CRM as a tool for customer management and revenue generation Work with other departments to ensure satisfactory fulfillment of all client deliverables/communication Strive to achieve company and department goals and objectives Develop strong, long-term relationships with both customers and co-workers SUPERVISORY RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a company, Legends Global provides a comprehensive, fully integrated suite of premium services designed to keep its partners at the forefront through a distinctive white-label approach. The Marketing Manager role based at The Oncenter & Empower FCU Amphitheater at Lakeview in Syracuse, NY is a full-time, exempt position reporting to the General Manager of the venue. As a Marketing Manager, the successful candidate will take charge of the development and execution of multi-channel marketing campaigns aimed at driving venue revenues and supporting various lines of business. The position operates within a unique dual reporting structure—working closely with the venue's General Manager while maintaining strategic connections within the broader Legends Global Marketing Network—allowing for collaborative, agile responses to the evolving marketing landscape, especially with emerging technology and AI tools. A willingness to perform other duties as assigned is also essential, reflecting a flexible and proactive approach to the dynamic demands of a live entertainment environment.
The essential duties and responsibilities of the position include: * Manage all aspects of current customer relationships * Actively engage and plan with current customers, proactively, to achieve their goals * Meet with current accounts, in person or virtual, on a regular basis (weekly, monthly, quarterly) * Enhance current customer relationships with focus on new/improved branded merchandise solutions to meet their needs or goals for a project * Lead all aspects of customer engagement: customer meetings, proposals, ideation for branded solutions, securing orders, entering orders, customer satisfaction and follow up after an order or project, etc. to ensure quality standards and client expectations are met and we are compliant with all licensing guidelines (where applicable) * Support corporate sales team for all aspects of current customer or new relationships * Utilize CRM as a tool for customer management and revenue generation * Work with other departments to ensure satisfactory fulfillment of all client deliverables/communication * Strive to achieve company and department goals and objectives * Develop strong, long-term relationships with both customers and co-workers Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.